Question 1

Is this the official Heartfelt Country store?

Accepted Answer

Yes. Heartfelt Shop is the official merchandise home of Heartfelt Country.

Question 2

Who makes and ships the merchandise?

Accepted Answer

Fourthwall provides the products and handles production, checkout, payment, shipping and fulfillment.

Question 3

Where can I see shipping costs?

Accepted Answer

Fourthwall calculates the available delivery options and cost for your address during checkout.

Question 4

Where can I find sizes and product details?

Accepted Answer

Each real Fourthwall product page will include its available options, size information, materials and care details.

Question 5

How do I track an order?

Accepted Answer

Fourthwall sends tracking details to the email address used when the order is placed.

Question 6

How do returns work?

Accepted Answer

Eligibility and instructions are based on the product and destination. Use the terms and support information included with your Fourthwall order.

Frequently asked questions

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